SHIPPING POLICY

• We ship across India.
• We charge a non-refundable, flat shipping fee of INR 99 on all orders under INR 1999
• Orders above INR 1999 enjoy free shipping across India
• Our standard delivery time is 9-12 working days from order confirmation
• Your order maybe split based on product availability and to reduce shipping time
• Pre-order items will be shipped as per timelines mentioned on the product page
• All furniture orders are shipped within 15-20 days from order confirmation

 

CASH ON DELIVERY POLICY

We do not offer COD or cash on delivery facility currently

We do not offer a try-and-buy at the time of delivery or an open box delivery

The delivery courier partner cannot process an exchange or accept returns

All returns must to be routed through Customer Care

 

TRACKING YOUR SHIPMENT

On placing your order, you will receive a confirmation e-mail.

Similarly, tracking details will be shared once your order has been shipped.

You can check the status of your order under “My Account”.

You can also periodically track your order on our Track Your Order page.

For any assistance, e-mail admin@theolivetreeindia.com or phone/WhatsApp us at +91 93215 15805

Have a question? Chat with us, or e-mail us at admin@theolivetreeindia.com, or call/WhatsApp us at +91 93215 15805. We’d be happy to answer any questions.